Director of Program Managing Office, UHC Consumer Product - Remote
Company: UnitedHealth Group
Location: Minnetonka
Posted on: April 19, 2025
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and equitable.
Ready to make a difference? Join us to start Caring. Connecting.
Growing together.
The Director of Program Management will lead a team who works with
various stakeholders within UHC, UHG, and Optum to drive execution
and ongoing operations for strategic member facing websites and
mobile applications aligned to the consumer experience across
digital products and lines of business. This will ensure strategic
initiatives are received, prioritized, and evolve into roadmaps.
They will be a champion for the digital consumer experience leading
decision-making dialogue with a fact-based data driven
foundation.
The Director of Program Management Office will also lead a team of
program managers who work along aside product teams, communicate
priorities, and drive successful execution of strategic initiatives
in a matrixed environment. This business-critical role serves as
the champion for Consumer Product Office portfolio of work,
developing new standards and product best practices. They will
serve as a point of escalation for complex cross-functional
prioritization challenges and bring forth solutions. This
leadership role will drive employee engagement and provide
coaching, and direction as needed to drive successful outcomes. In
addition, this experience will lead a team of product managers
supporting strategic initiatives across the Consumer Product
organization.
You'll enjoy the flexibility to work remotely * from anywhere
within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Lead a team of program managers who are responsible for supporting
strategic initiatives across the Consumer Product Organization
Lead reporting efforts on overall status and health of the Consumer
Product portfolio of work
Works closely with Portfolio, Product, Design, and Technology to
refine current operational processes and drive for consistent
improvements across the organization
Build relationships with Product Leaders you and your team support.
Seek feedback on your team's performance and look for opportunities
to improve
Build relationships with Technology teams to ensure consistent
operational best practices across the larger Consumer Experience
organization
Keep stakeholders informed of status and manage risk to move
initiatives forward. Escalate risks to senior leaders, and assist
in solutioning sessions to ensure roadmaps are not impacting
Represent stakeholder needs to business partners for
prioritization, planning, and strategic direction of products
Lead and assist in the removal of hurdles which could negatively
impact productivity, project timelines, performance, or the
customer experience aligned to digital assets
Lead and manage direct resources and indirect resources in a
matrixed environment, that support digital assets and projects
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
5+ years of experience working in the digital space
5+ years of experience working on in a product focused
organization
3+ years of experience leading/managing program or project
mangers
3+ years of directly managing individual contributors
Experience working with senior leaders, managing expectations and
delivery dates
Experience working with multi-disciplinary teams comprising product
managers, project managers, marketers, and engineering
Experience with Aha
Proven solid proficiency Microsoft Outlook, Teams, One Note,
PowerPoint, Excel, and SharePoint
Proven results-oriented individual with solid influencing, problem
solving and negotiation skills
Demonstrated user-centric experiences with positive impacts to
engagement and KPIs
Comfort and willingness to travel about 10%
Preferred Qualifications:
Healthcare experience
Experience with CA Rally
Proven ability to prioritize competing work requests
Proven detail Oriented
Proven reporting and Analytics proficiency
Proven solid ability to absorb and make sense of data to direct
decision making
Proven ability to turn complicated inputs into a clear,
communicable vision
Proven outstanding communication skills
Proven outstanding conflict management skills
*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy
The salary range for this role is $124,500 to $239,400 annually
based on full-time employment. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2
business days or until a sufficient candidate pool has been
collected. Job posting may come down early due to volume of
applicants.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group, Eau Claire , Director of Program Managing Office, UHC Consumer Product - Remote, Administration, Clerical , Minnetonka, Wisconsin
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